Hi, my name is Bunny Face-up. A Profession Canadian-based BJD Face-up Artist since 2013.
My PROMISES to you:
- A smooth commission process
- Happy results
- Quickly respond to your concerns before, during, and after the commissions.
BJD Face-up Commissions I do not take:
- Recast BJDs
- Tiny mature heads (Fashion dolls, Fairyland Chicline)
- Dolls are not BJDs or DD
- Copy other artists’ work
Face-up Commission Process:
- Pre-book: You can check the >> PRICES << information.
- Fill out the Face-up form. By the end of the form, you’ll know how much you will pay for one commission.
- I will email you within 24 hours to confirm your commissions.
- We confirm the costs and discuss your dolls’ ideas and concepts (optional if any)
- Payment e-transfer (Canadian clients), PayPal checkout (international clients).
- You pack and send the doll heads
- I paint and update the painting progress
- I will complete the commission and send it back to the address you provided. If you change your return address, please email me ASAP at bunnyfaceup@gmail.com
Reference images are crucial, especially when you have specific ideas about eyebrow shape, eyeliner style, or any other details. These visual aids help ensure that your preferences are accurately captured and incorporated into the final artwork.
Feel free to discuss any details or concerns you’d like to clarify before we begin the commission process.
Refund Policy
_ If you pay in advance, you have 15 days to withdraw your commissions with a full refund (subtracting fees, if any). After this period, the fees are non-refundable.
_ If I make any mistakes due to inaccurate reference images, I’ll charge an additional 50% for a redo. Alternatively, I’ll remove the face-up and return it to you with a 70% refund.
Notes:
– Please note that once a faceup layer is sealed, details cannot be removed—only additional details can be added. That means sealed elements are permanent.
Kindly review the updated photos carefully and let me know if you’d like any adjustments before I move on to the next step.
– I also reserve the right to decline any commission if I feel I may not be able to deliver the result you’re hoping for. Thank you for understanding!
_ Every artist has a unique touch! Please review my portfolio to ensure my style aligns with what you’re looking for.
_ Completion time may vary depending on weather, workload, or unexpected delays. I’ll keep you updated as best I can. Thank you for your patience!
_ Lighting, materials, and resin tone can cause slight differences in how colours appear in person vs photos.
_ I’m always happy to discuss your ideas and concerns — open communication is very important to me. Each BJD faceup I create is done with care, time, and love.
If you’re ever unhappy with the result, please don’t hesitate to reach out. I’m more than willing to work with you to find a solution.
What truly hurts is when a piece is accepted without discussion, only for negative feedback to be posted later. I kindly ask that you talk to me first — I want every client to feel heard and valued. 💛